Terms of Service
The short version (the full Terms below are what legally apply):
- You must be 18 or older and live in the United States to use Work Well Kept.
- Your records are yours. We only use them to run the service for you. We don’t sell your data.
- Work Well Kept is a recordkeeping tool. It does not give tax, legal, accounting, or financial advice. Reports, tax figures, and comparisons are estimates based on what you enter. Check them with a tax professional.
- Pro renews automatically each month until you cancel. You can cancel online anytime. You keep Pro until the end of the period you paid for. We don’t refund partial periods except as described in our Refund & Cancellation Policy.
- Back up your data by exporting it. We keep backups, but we can’t promise data will never be lost.
- If something goes wrong, contact us first. Indiana law applies. You can always use small claims court.
Contents
- Who we are and this agreement
- Who can use Work Well Kept
- Your account
- The service
- Free plan and Pro
- Subscriptions, billing, and automatic renewal
- Founding price
- Price changes
- Cancellation
- Refunds
- Your content and data
- Acceptable use
- Not tax, legal, accounting, or financial advice
- Income statements you create
- Backups and data loss
- Third-party services and no affiliation
- Advertising on the free plan
- Our software and brand
- Changes to the service
- Suspension and termination
- Disclaimer of warranties
- Limitation of liability
- Indemnification
- Disputes, governing law, and venue
- Changes to these Terms
- General terms
- Contact us
1. Who we are and this agreement
These Terms of Service (“Terms”) are a legal agreement between you and Alspach Deliveries LLC, an Indiana limited liability company doing business as Work Well Kept (“Work Well Kept,” “we,” “us,” or “our”), based in Elkhart, Indiana. They cover your use of the Work Well Kept website at workwellkept.com, our web app, any future mobile apps, and related features and emails (together, the “Service”).
You accept these Terms when you check the box to agree at sign-up, or when you otherwise use the Service. If you don’t agree, please don’t use the Service. Our Privacy Policy, Refund & Cancellation Policy, and Disclaimer are part of these Terms.
2. Who can use Work Well Kept
- You must be at least 18 years old and able to enter into a binding contract.
- The Service is offered only to people in the United States. We don’t offer it elsewhere.
- The Service is meant for keeping records of your own self-employment or gig work. If you use it for a business you own (for example, your own LLC), you confirm you have authority to accept these Terms for that business, and “you” includes that business.
- You may not use the Service if we have previously terminated your account for violating these Terms, or if the law prohibits you from using it.
3. Your account
- Give us accurate sign-up information and keep your email address current. We send important notices (like billing and price-change notices) to that address.
- Keep your password and devices secure. You’re responsible for activity in your account. Tell us right away at service@workwellkept.com if you think someone else has accessed it.
- An account is for one person. Don’t share your login or sell or transfer your account.
- Electronic communications. You agree that we may give you notices, receipts, disclosures, and other communications electronically, by email or within the Service, and that these satisfy any legal requirement that they be in writing. You can print or save them. You can withdraw this consent by closing your account.
4. The service
Work Well Kept helps self-employed and gig drivers keep records: trips and mileage based on odometer readings you enter, income, fuel, expenses, receipt photos, and vehicle maintenance. It can generate summaries and reports, including tax-oriented summaries with suggested IRS Schedule C line categories, CSV exports, an income or profit-and-loss statement PDF, a quarterly tax estimate, and “after fuel (est.)” comparisons based on your vehicle’s fuel economy.
The Service works only with the information you enter. It does not connect to your gig-platform accounts, and it does not track your location. If we ever add features like these, they will be optional and we will update our Privacy Policy first.
Features marked “beta,” “preview,” or similar may be incomplete or change without notice.
5. Free plan and Pro
- Free plan. You can use a free version of the Service with the features shown on our pricing page. We may change what’s included in the free plan.
- Pro. Pro is a paid subscription with additional features as described on our pricing page at the time you subscribe.
- Last year stays free. On the free plan, including after Pro ends, you can view this year’s records and reports and all of last year’s reports (including last year’s yearly report), and download CSVs for periods in the current year. Records from earlier years are never deleted when your plan changes. They stay saved and appear again with Pro. Full exports of every year are a Pro feature, but you can always ask us for a free copy of your data (see our Privacy Policy).
- Mobile app purchases. If we release mobile apps and you subscribe through the Apple App Store or Google Play, that store’s billing, cancellation, and refund rules will apply to that purchase, along with these Terms.
6. Subscriptions, billing, and automatic renewal
AUTOMATIC RENEWAL TERMS. When you subscribe to Pro, your subscription renews automatically at the end of each billing period (each month for a monthly plan, or each year for a yearly plan if we offer one) and your payment method will be charged the then-current price for your plan, plus any applicable tax, at the start of each new period until you cancel. The price and billing period are shown before you confirm your purchase. Current Pro prices: $5.99 per month (standard), or $2.99 per month for founding subscribers as described in Section 7.
You can cancel at any time in the app under Settings → Plan → Manage subscription (then cancel on Stripe’s secure billing page), or by emailing service@workwellkept.com from your account email address. Cancellation stops future charges. You keep Pro until the end of the period you’ve already paid for. We don’t give refunds or credits for partial periods, except as described in our Refund & Cancellation Policy.
- Your consent. Before you subscribe, we ask you to agree specifically to these automatic renewal terms. By subscribing, you authorize us (through our payment processor) to charge your payment method on a recurring basis as described above.
- Confirmation. After you subscribe, we’ll email you a confirmation that includes the renewal terms, the cancellation policy, and how to cancel.
- Payment processing. Payments are processed by Stripe, Inc. through Stripe’s hosted checkout and customer portal. Your full card number is entered on Stripe’s pages and is never sent to or stored on our servers. Stripe’s own terms and privacy policy also apply to the payment process.
- Billing date. Your billing date is generally the day you first subscribed. Charges are in U.S. dollars.
- Failed payments. If a payment fails, Stripe may retry the charge, and we may email you to update your payment method. If payment isn’t completed, your account may move to the free plan. Your data stays in your account.
- Taxes. Prices don’t include sales or similar taxes unless stated. If tax applies where you live, it will be shown at checkout and added to your charges.
- Yearly plans. If we offer a yearly plan, we will email you a reminder at least 15 days and no more than 45 days before each yearly renewal, stating the renewal date, the price, and how to cancel.
- Billing questions. If you think you were charged by mistake, please email us first so we can fix it quickly. See our Refund & Cancellation Policy.
7. Founding price
The first 100 paying Pro subscribers receive a founding price of $2.99 per month (plus any applicable tax). Here’s how it works:
- “First 100” means the first 100 accounts whose first Pro payment succeeds, in the order recorded by our payment system. Our records decide this. If the founding price is available when you check out, it will be shown at checkout.
- You keep the founding price for as long as your monthly Pro subscription stays continuously active. We will not raise your founding price while your subscription stays active.
- The founding price ends if your subscription ends, for example because you cancel and your paid period runs out, or because a payment fails and isn’t fixed before the subscription ends. If you subscribe again later, the then-current standard price applies.
- If you switch to a different plan (such as a yearly plan), the price for that plan applies unless we tell you otherwise at the time.
- The founding price is personal to your account. It can’t be transferred, sold, or exchanged for cash.
- If we ever discontinue Pro entirely, we’ll follow Section 19. This doesn’t change your founding price while Pro is available to you.
8. Price changes
We may change the price of Pro for new subscribers at any time. For existing subscribers (except founding subscribers, as described in Section 7), we will email you notice of a price change at least 7 days and no more than 30 days before the new price takes effect for you. The notice will tell you the new price, when it starts, and how to cancel. The new price applies starting with your first renewal on or after the effective date. If you don’t want to pay the new price, cancel before then. Continuing your subscription after the new price takes effect means you accept it.
9. Cancellation
- Online, anytime. Go to Settings → Plan → Manage subscription. This opens Stripe’s secure billing page, where you can cancel right away without calling or chatting with anyone.
- By email. You can also email service@workwellkept.com from your account email address with the subject “Cancel my subscription.” We’ll process it promptly and confirm by email.
- What happens next. No future charges. You keep Pro until the end of your current paid period, then your account moves to the free plan. Your records stay in your account. Canceling a subscription does not delete your account. To delete your account, see our Privacy Policy.
10. Refunds
Payments are non-refundable and we don’t give refunds or credits for partial billing periods, except: (a) we will refund charges made in error, such as duplicate charges or charges after a cancellation we failed to process; (b) we may give a refund or credit at our discretion; and (c) we will give any refund required by law. Details are in our Refund & Cancellation Policy.
11. Your content and data
- You own your content. “Your Content” means the records, notes, receipt photos, and other information you put into the Service. You keep all rights to it.
- Limited permission to us. You give us a limited, non-exclusive, royalty-free permission to host, store, copy, back up, process, and display Your Content only as needed to provide, secure, support, and improve the Service for you, to follow your instructions (for example, generating a report or export), and to comply with the law. This permission ends when Your Content is deleted from our systems, as described in our Privacy Policy. We don’t sell Your Content, and we don’t use it to target ads.
- Your responsibilities. You confirm you have the right to upload Your Content. Upload only receipts and records related to your own work. Don’t upload other people’s personal information except what ordinarily appears on a receipt or invoice, and don’t enter Social Security numbers, bank account numbers, or full card numbers into notes or fields.
- Feedback. If you send us ideas or suggestions, we may use them without owing you anything.
12. Acceptable use
You agree not to:
- Upload, store, or share anything illegal, including child sexual abuse material (CSAM). We report apparent CSAM to the National Center for Missing & Exploited Children and law enforcement as the law requires, and we terminate the account.
- Upload content that infringes someone else’s rights, or upload other people’s personal or financial data without permission.
- Use the Service to create false or fraudulent records or documents, including to mislead a lender, landlord, government agency, insurer, or tax authority.
- Harass, threaten, or abuse us or anyone else, including in support messages.
- Scrape, crawl, or use bots to access the Service, or copy, resell, or rent the Service.
- Probe, scan, or test the security of the Service, or try to get around its security or usage limits, without our written permission. (If you find a security problem, please report it privately to service@workwellkept.com.)
- Access another person’s account or data, or try to.
- Upload malware, overload or disrupt the Service, or reverse engineer it except where the law expressly allows.
- Use the Service in violation of any law.
We may remove content or suspend accounts that violate these rules (see Section 20).
13. Not tax, legal, accounting, or financial advice
Work Well Kept is a recordkeeping tool. We do not provide tax, legal, accounting, or financial advice, and we are not a tax preparer, CPA, enrolled agent, attorney, or financial advisor. Using the Service does not create a professional or fiduciary relationship with us.
- Estimates only. Mileage deductions, Schedule C line suggestions, quarterly tax estimates, profit figures, “after fuel (est.)” comparisons, and other calculations are estimates. They are based only on the information you enter and on general assumptions. They don’t reflect your full situation, such as other income, filing status, deductions, credits, state and local taxes, or safe-harbor rules.
- Rates and rules change. IRS standard mileage rates, tax rates, and tax rules change, sometimes in the middle of a year. We try to keep figures current but may not reflect a change right away. Always check current figures at irs.gov.
- Schedule C categories are suggestions. You decide how to categorize income and expenses and whether something is deductible.
- You are responsible for the accuracy and completeness of your records, for keeping any original receipts and documents the law requires, and for your tax returns, estimated tax payments, and any other filings. Verify everything with a qualified tax professional before relying on it.
- “After fuel” and similar comparisons depend on the fuel economy (MPG) and fuel prices you enter or that we estimate. They don’t include all vehicle costs and aren’t a prediction of earnings.
See our Disclaimer for more.
14. Income statements you create
The Service lets you generate an income or profit-and-loss statement PDF from your own records, which you may choose to give to others, such as a government agency, landlord, or mortgage lender. Please understand:
- The statement is self-reported. It is prepared by you, from information you entered. We do not verify, audit, review, or certify it, and it is not a statement by us about your income.
- Each statement includes a notice saying so. Don’t remove or change that notice or alter the document in a way that suggests we verified it.
- We do not provide income verification to third parties and will not confirm the accuracy of your statement to anyone.
- You are solely responsible for the statement’s accuracy and for how you use it. Giving false information to a lender, landlord, or government agency can be a crime.
- Whoever receives the statement decides whether to accept it. We don’t promise any agency, landlord, or lender will.
15. Backups and data loss
We take reasonable steps to protect your data, including backups described in our Privacy Policy and a 30-day Recycle Bin for items you delete. Even so, we can’t guarantee that data will never be lost, corrupted, or unavailable. Backups are for disaster recovery. We may not be able to restore individual items on request. Items permanently deleted from the Recycle Bin, or deleted with your account, can’t be recovered. Please export your records regularly (CSV exports for the current year are on every plan, and full exports come with Pro), or ask us for a copy, and keep your own copies of important receipts and documents.
16. Third-party services and no affiliation
- The Service relies on other companies, including Google (Firebase Authentication, Cloud Firestore, and Firebase Storage), Stripe (payments), and our web host. Their services may have outages or problems we don’t control. Their own terms may also apply to you.
- Links to other websites are for convenience only. We aren’t responsible for their content or practices.
- No affiliation. Work Well Kept is independent. We are not affiliated with, endorsed by, or sponsored by Amazon (including Amazon Flex), DoorDash, Walmart (including Spark Driver), Uber, Lyft, Instacart, Grubhub, Shipt, or any other gig platform. Their names and trademarks belong to their owners and are used only to identify the platforms you may work with.
17. Advertising on the free plan
In the future, the free plan may show a small number of ads (we plan no more than one or two in unobtrusive places). Pro subscribers won’t see them. We won’t use your trip, income, expense, or receipt records to target ads. Before we turn on any advertising network, we will update our Privacy Policy to explain what data the network receives and the choices you have.
18. Our software and brand
The Service, including its software, design, text, and the Work Well Kept name and logo, belongs to us or our licensors and is protected by law. As long as you follow these Terms, we give you a personal, limited, non-exclusive, non-transferable, revocable right to use the Service for your own recordkeeping. We keep all rights not expressly given to you.
19. Changes to the service
We may add, change, or remove features. If we make a change that substantially reduces Pro features you’ve paid for, we’ll tell you in advance. If we decide to shut down the Service or discontinue Pro, we will give you at least 30 days’ notice by email so you can export your data, we will stop future charges, and we will refund any prepaid amount for time after the shutdown date.
20. Suspension and termination
- By you. You may stop using the Service and ask us to delete your account at any time (see our Privacy Policy). If you have Pro, cancel it as well to stop future charges. Deleting your account cancels your subscription.
- By us. We may suspend or terminate your access if you seriously or repeatedly break these Terms, if you don’t pay, if we must do so to comply with the law, or if your use creates a security or legal risk for us or others. When it’s reasonable and lawful, we’ll give you notice and a chance to export your data first. If we terminate your account without cause, we’ll refund any prepaid amount for the unused period.
- Afterward. Sections 11 (feedback), 13–16, and 21–26 continue to apply after your account ends.
21. Disclaimer of warranties
To the fullest extent permitted by law, the Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy. We do not warrant that the Service will be uninterrupted, error-free, or secure, that calculations, estimates, tax figures, or reports will be accurate, complete, or current, or that the Service will meet your needs or be accepted by any tax authority, agency, landlord, or lender.
22. Limitation of liability
To the fullest extent permitted by law: (a) we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost income, tax penalties, interest, or assessments, loss of data, or denied loans, leases, or applications, arising out of or related to the Service or these Terms, even if we were told they were possible; and (b) our total liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of the total amount you paid us for the Service in the 12 months before the event giving rise to the claim, or fifty U.S. dollars ($50).
These limits apply to all theories of liability (contract, negligence, or otherwise). They do not limit liability for our gross negligence, willful misconduct, or fraud, or any liability that cannot be limited under the law that applies to you. We set our prices with these limits in mind.
23. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Work Well Kept and its owner(s), members, and contractors from claims, losses, and reasonable costs (including reasonable attorneys’ fees) brought by third parties that arise from: (a) Your Content; (b) your violation of these Terms or the law; or (c) your use of any report or income statement you generate, including any false or inaccurate information in it. We’ll notify you of any such claim and let you participate in the defense at your own cost.
24. Disputes, governing law, and venue
- Talk to us first. Most problems can be solved quickly. Before filing any claim, you agree to email service@workwellkept.com with your name, account email, a description of the problem, and what you’d like us to do. We’ll do the same for you, using your account email. We both agree to try in good faith to resolve the dispute for 30 days after the notice is received. Any time limit for filing a claim is paused during those 30 days. This step doesn’t apply to urgent requests for court orders to stop unauthorized access or misuse of the Service.
- Governing law. These Terms are governed by the laws of the State of Indiana and applicable U.S. federal law, without regard to conflict-of-law rules. This does not take away any consumer protection that the law of the state where you live gives you and that cannot be waived by contract.
- Where claims are heard. Except for small claims, any lawsuit must be brought in the state courts located in Elkhart County, Indiana, or the United States District Court for the Northern District of Indiana, and you and we consent to those courts’ jurisdiction, unless the law of the state where you live gives you a right to sue in your home state that cannot be waived.
- Small claims. Either of us may bring an individual claim in small claims court in Elkhart County, Indiana, or in the county where you live, if the claim qualifies.
- No arbitration. These Terms do not require arbitration.
25. Changes to these Terms
We may update these Terms. We’ll post the new version with a new “Last updated” date. If a change is material, we’ll notify you by email or in the app at least 30 days before it takes effect, unless a change is needed sooner for legal or security reasons. Changes don’t apply to disputes already notified under Section 24. If you don’t agree to a change, you may cancel and stop using the Service before it takes effect. Continuing to use the Service after a change takes effect means you accept it. Price changes follow Section 8.
26. General terms
- Entire agreement. These Terms (with the policies they reference) are the entire agreement between you and us about the Service and replace any earlier agreements about it.
- Severability. If any part of these Terms is found unenforceable, that part will be enforced as far as possible, and the rest stays in effect.
- No waiver. If we don’t enforce a provision right away, we haven’t given up the right to enforce it later.
- Assignment. You may not transfer these Terms. We may transfer them in connection with a merger, sale, or reorganization of the business that runs the Service, and we’ll notify you if that happens.
- Events beyond our control. We aren’t responsible for delays or failures caused by events beyond our reasonable control, such as outages at our providers, internet failures, natural disasters, or government action.
- No third-party beneficiaries. These Terms are only between you and us.
- Headings are for convenience only. “Including” means “including without limitation.”
27. Contact us
Work Well Kept
Elkhart, Indiana, USA
Email: service@workwellkept.com