Contact us

Message us in the app (Settings → Message us), or email service@workwellkept.com. We usually reply within 1–2 business days.

Work Well Kept · Elkhart, Indiana

Help with the app

Questions, ideas, or something not working? Message us in the app (Settings → Message us; we email you when we reply) or email us. Tell us which page you were on and what you expected to happen. A screenshot helps, but please cover any personal details you don’t want to share.

Billing & cancel

You can cancel anytime in the app: Settings → Plan → Manage subscription, then cancel on Stripe’s secure billing page. You can also email us from your account email address with “Cancel my subscription.” You keep Pro until the end of the period you paid for. For billing questions or a charge that looks wrong, email us before contacting your bank so we can fix it faster. See our Refund & Cancellation Policy.

Delete your account / your data

To delete your account and all your records (including your support messages), email us from your account email address with the subject “Delete my account.” We complete deletion within 30 days and confirm by email. Deleting your account also cancels any subscription. Copies in our encrypted backups are removed automatically within about 35 days. To delete single items, use the app. Deleted items stay in the Recycle Bin for 30 days.

Privacy requests

To get a free copy of your data, correct something, or ask how your information is used, email us from your account email address. We respond within 45 days, usually much sooner. Details are in our Privacy Policy.

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